How we work
In addition to the information on the homepage and our cars, here’s some more information about how we work, and we urge you to read this page before booking.
Our philosophy
Our philosophy is to offer comfortable, safe and reliable cars for a low price. That’s why we offer only a bit larger cars with an automatic transmission, a bit of ground clearance, and a lot of space. A lot of rental companies offer small Kia Picantos or Hyundai i10’s for example, but for us, driving out with ‘tiny tins’ like that on Curaçao is irresponsible, and we won’t have any of it.
We want to offer our clients a simple rental experience without hidden fees or ridiculous extra’s like most companies do, and we want to treat our clients like we want to be treated ourselves!
Getting to Emmastad
We are located in Emmastad, centrally on the island, 10 minutes from the airport. You will pass by Emmastad if you go to the east side of the island. We can also pick you up at the airport and bring you back. This is free of charge with reservations 7 days or up, or XCG 130.80 with shorter reservations.
Depending on the day of the week one of us will pick you up, we’ll arrange an external driver, or in some cases call you a public cab.
Options
At other companies these subject are paid options. With us, it’s either included or not. To summarize:
- Mileage: unlimited.
- Insurance: all risk. really. no extra CDW’s, tire plans, window plans, all risk means all physical damages. Only losing a car key is not included.
- Fuel policy: full out, full in.
- Age limits: no age limit on the budget line, but 23yrs and 2+ yrs of experience for the new cars line.
- Additional drivers: free, as long as they adhere to the same conditions as the main driver above.
- Children seats: we don’t have these, but the Speelotheek Curacao rents out everything you will need, from car seats in different sizes to beds, etc. Book with them directly and let us know, then we will pick up your order at them before we pick you up!
Long term
With every long-term rental (28 days or longer), you get a 30% discount. That means the rate for the budget SUV/sedan for example goes down to XCG 45.78 per day. We have a lot of long-term renters, so join the club and rent your car with us. You’ll be guaranteed to have a working, maintenance free car, without any worries.
Optionally we make custom arrangements with people that are unsure how long they will need the car: you book and pay for the first 28 days, and after that we prolong every month and you pay in advance, but you can return the car early with a 7-day notice, and we’ll return what you overpayed.
Payment
After you make your reservation, you will get a confirmation of your reservation by email. 7 days before you arrive we’ll make a WhatsApp group with you and our team to discuss the final arrangements. We also make up the invoice and send it to you. You can pay the invoice online. You can choose to pay when you pick up the car, or earlier, whatever suits you.
If you are based in Europe we’ll include an online payment link through Mollie (iDeal, credit card, European bank transfer, Apple Pay, etc.). If you’re based in the US, we’ll send you a payment link through our US payment processor Stripe (they accept credit card, Apple Pay, Link, etc).
We don’t accept cash for security reasons. Contact us if you want to pay using Bitcoin.